Shipping Policy

Processing and Transit Estimate

For transparency, scrubdaddy records that delivery in the carrier network is normally estimated at 4-6 business days after dispatch; at the same time, the handling period is ordinarily 1-2 business days; for completeness, business-day estimates exclude weekends and applicable United States public holidays.

Delivery Issue Support

scrubdaddy applies the following customer standard: the merchant pays any approved return shipping for those problems; additionally, assistance for a carrier loss or fulfillment error is available at support@scrubdaddyshor.shop and 512-820-4563.

U.S.-Only Delivery

For transparency, scrubdaddy records that all United States orders receive free standard shipping; at the same time, delivery is limited to addresses within the United States.

Address Review and Carrier Delays

In administering this policy, scrubdaddy confirms that the address entered at checkout must be complete and accurate; as a related safeguard, carrier disruption, severe weather, peak demand, or address issues can cause delay.

Changes Before Dispatch

In administering this policy, scrubdaddy confirms that once a carrier has the order, the Refund Policy controls next steps; where relevant, a cancellation request must reach support@scrubdaddyshor.shop or 512-820-4563 before dispatch.

Following the Parcel

In administering this policy, scrubdaddy confirms that the first carrier scan may take time to appear; at the same time, a shipment confirmation includes the available carrier tracking details.

Responsible Store Information

Customers dealing with scrubdaddy should understand that the physical business address and default return address is 7757 Inversham Dr, Falls Church, Virginia, 22042, United States; additionally, the published contact email is support@scrubdaddyshor.shop; customers may also call 512-820-4563; as a related safeguard, the responsible brand and store name is scrubdaddy.