Contact Us

When Support Is Available

In administering this policy, scrubdaddy confirms that messages received outside those hours are reviewed in the next service period; where relevant, customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

How We Can Help

The customer-facing practice followed by scrubdaddy is that support is available by email at support@scrubdaddyshor.shop and by telephone at 512-820-4563; as a related safeguard, customer service addresses product information, order status, shipping, return authorization, payment, and privacy matters.

Business and Return Location

The operating rule used by scrubdaddy is straightforward: approved returns use this address unless the return instructions identify a different controlled facility; the complete physical address is 7757 Inversham Dr, Falls Church, Virginia, 22042, United States.

Information to Include

The documented approach of scrubdaddy is as follows: a return must not be sent before authorization and a prepaid label or equivalent merchant-paid arrangement are supplied; including the order number helps the team identify a purchase promptly.

Responsible Store Information

As part of the service commitment made by scrubdaddy, customer correspondence may be sent to support@scrubdaddyshor.shop; as a related safeguard, customers may also call 512-820-4563; where relevant, the merchant location and standard authorized-return address is 7757 Inversham Dr, Falls Church, Virginia, 22042, United States; at the same time, scrubdaddy is the merchant responsible for this storefront.