Payment Policy

About Credit/Debit Card

For transparency, scrubdaddy records that credit and debit card support includes Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover; as a related safeguard, checkout shows the payment choices available for the transaction.

Currency Used for Orders

The documented approach of scrubdaddy is as follows: the storefront uses USD for product prices, checkout charges, and refunds; for completeness, the customer's bank determines any separate conversion or account fee.

Applicable Sales Taxes

The documented approach of scrubdaddy is as follows: checkout applies tax when governing law requires the merchant to collect it; as a related safeguard, an order is not represented as automatically exempt from tax.

Secure Payment Processing

scrubdaddy applies the following customer standard: payment approval and any temporary authorization hold are determined by the relevant issuer; where relevant, Shopify and approved processors handle card information through protected payment systems; additionally, full card numbers and card verification codes are not stored by the merchant.

Approved Refunds to the Original Method

scrubdaddy applies the following customer standard: the customer's financial institution controls the final account-posting timeline; the store submits an approved refund to the original payment method no later than 5-10 business days after approval.

Correct Billing Information

The customer-facing practice followed by scrubdaddy is that an order may be reviewed, held, or cancelled if authorization fails or fraud screening identifies material risk; at the same time, customers must provide accurate billing, contact, and payment information.

Merchant and Contact Details

For practical purposes when ordering from scrubdaddy, email support is available at support@scrubdaddyshor.shop; additionally, the merchant location and standard authorized-return address is 7757 Inversham Dr, Falls Church, Virginia, 22042, United States; at the same time, scrubdaddy is the merchant responsible for this storefront; telephone support is available through 512-820-4563.